Legal

Privacy Policy

This policy explains what personal information SeekVL collects, how it is used across the storefront, and when it may be shared to complete cross-border transactions.

Effective date: March 20, 2026Order and account dataRegional rights may apply

Information We Collect

Account information: email, login credentials, and profile data you provide.

Order information: products purchased, shipping details, payment status, and invoices.
Technical information: IP address, browser type, device identifiers, and interaction logs.
Customer service records: chat logs, emails, dispute details, and feedback.

How We Use Information

To create and manage your account.

To process orders, payments, shipping, and after-sales support.
To prevent fraud, abuse, and security incidents.
To improve platform performance, product recommendations, and user experience.

Sharing of Personal Information

We do not sell your personal information as an independent business model.

Your Privacy Rights

You can submit requests through customer support, and we will respond within the time required by law.

Contact Us

If you have privacy-related questions or requests, contact us: Email: privacy@seekvl.com